Shipping Policy
At Udhbava Studio, every creation is handcrafted with care and attention to detail. Many of our products are made in limited quantities, and certain pieces may involve artisan-led production processes.
Order Processing
- Orders are processed after successful payment confirmation.
- Processing times may vary depending on product availability, customization requirements, and production schedules.
- Estimated dispatch timelines, where applicable, will be communicated during the order process.
Shipping & Delivery
- We partner with reliable courier and logistics providers to deliver orders safely.
- Delivery timelines may vary based on the destination, courier service availability, and external factors beyond our control.
- Customers will receive shipment tracking details once the order has been dispatched.
Product Availability
- As our products are handcrafted and produced in limited quantities, availability may change without prior notice.
- In the rare event that an ordered item becomes unavailable after purchase, we will contact the customer to discuss alternatives or provide a refund for the unavailable item.
Delivery Address
Customers are responsible for providing accurate shipping information. Udhbava Studio will not be responsible for delays or non-delivery resulting from incorrect or incomplete address details provided by the customer.
Shipping Delays
While we strive to meet estimated delivery timelines, delays caused by courier partners, weather conditions, natural events, or other unforeseen circumstances may occur. We appreciate your understanding in such situations.
Shipping Charges
Shipping charges for all orders will be borne by the customer and will be communicated during the checkout process.
In the event that a refund request is approved and the return of the product is required, Udhbava Studio will arrange and bear the cost of return shipping. All such requests will be reviewed and decided on a case-by-case basis.
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Address
54, KB Dasan Road,
Teynampet,
Chennai,
Tamil Nadu - 600 018.
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